Placing an order is easy! Simply browse our website, select the items you wish to purchase, and add them to your cart. Then proceed to checkout, where you can enter your shipping and payment information to complete your order.

PayNow or credit card 4%

Once you've successfully placed your order, you will receive an email confirmation containing all the details of your purchase. This email serves as confirmation that your order has been received and is being processed.

Feel free to send us an email at ba@decorfittings.com, remembering to include your order ID for reference. Our customer support team will respond within 48 hours.

Getting started is easy! Just reach out to us via the form submission, drop us an email at ba@decorfitting.com, or message us on WhatsApp at +65 9835 3439 to arrange a consultation. During this meeting, we'll delve into your preferences, budget, and any particular needs you may have regarding your ceiling fittings.

Absolutely! Our team of experts will work closely with you to understand your design preferences and recommend fittings from our preferred partners that complement your interior style, whether it's modern, traditional, minimalist, or eclectic.

We offer an extensive selection of ceiling fittings, including Philips Hue fixtures, track lighting, recessed lighting, and switches, all carefully curated to complement your interior design style.

We don't directly provide installation services, but we collaborate with a trusted partner who specializes in these services if required.

We collaborate with Halon, Decor Fan Store, Philips Hue, and Haiku by Big Ass Fans.

Yes, we offer a selection of energy-efficient ceiling fittings, including LED options, to help you reduce your energy consumption and lower your utility bills. We're committed to offering sustainable solutions without compromising on style or performance.

While our fittings are designed to require minimal maintenance, we do offer maintenance services provided and managed by our trusted partner to ensure that your fittings continue to function optimally. From bulb replacements to cleaning and adjustments, we're here to keep your fittings in top condition.

CEILING FAN: 1 YEAR ON SITE, 2 YEARS ON PARTS, 10 YEARS ON MOTOR
Technical Support Phone number at 

LIGHTINGS: 1 YEAR ON SITE, 2 YEAR ON LIGHT (1 FOR 1 EXCHANGE)
Technical Support

PHILIPS

• 1 YEAR ON SITE, 2 YEAR ON LIGHT 
• Technical Support Philips 

HAIKU BY BIG ASS FANS

• MOTOR & PARTS: 5 YEARS WARRANTY FOR RESIDENTIAL
• MOTOR & PARTS: 3 YEARS WARRANTY FOR COMMERCIAL
• Technical Support Phone number at +65 6709 8500.

To obtain limited warranty service, it is essential to provide documentation verifying both the date of product receipt and installation. Proof of purchase is mandatory for warranty claims, so retaining your receipt or any other form of proof is crucial. Upon identifying an issue, promptly reach out to the relevant support team for assistance.

We don't directly provide installation services, but we collaborate with a trusted partner who specializes in these services if required.

View information on Returns & Exchanges here.

View more information on Shipping & Delivery here.